Crickexbd's Privacy Policy

1

Introduction

Welcome to crickexbd. This Privacy Policy ("Policy") explains how we, crickexbd (https://crickexbd.biz), collect, use, store, and protect your personal information.

By using our website or app, you are considered to have accepted the terms of this Privacy Policy. This Policy is our Terms & Conditionsmust be read together with.

Crickexbd believes privacy is a fundamental right. That's why we only collect the information strictly necessary to provide our services. Keeping the data you share on our platform safe and confidential is our responsibility.

2

What Information We Collect

Crickexbd only collects data that is necessary to deliver our services. We gather two types of information – what you voluntarily provide and what is automatically collected while you use the platform.

Information you provide directly:

• Full name, date of birth, and nationality (required during account registration)
• Mobile number & email address
• Payment details – Mobile Pay / Nagad / Rocket number
• Copy of NID or passport for identity verification
• Messages and attachments sent to support

Information collected automatically:

• IP address and device information (OS, browser, model)
• Login time, session duration & gaming activity
• Transaction history and bonus usage data
• Cookies and local storage data
• Referral source and marketing interactions

3

How Your Information Is Used

Crickexbd uses collected data only for legitimate and transparent purposes. We never sell your data or use it without authorization.

• Account Management: Registration, login, password reset, and account verification.
• Payment Processing: Securely processing deposits and sending withdrawals.
• Improving Gaming Experience: Understanding your preferences to deliver personalized game suggestions.
• Fraud Prevention: Monitoring unusual transactions and account activity.
• Legal Compliance: Compliance with AML (Anti-Money Laundering) and KYC regulations.
• Support Services: Resolving your issues quickly and efficiently.
• Promotional Communications: Sending bonus and offer notifications (you can opt out at any time).

4

Data Retention & Retention Period

Crickexbd keeps your data protected with the highest level of security. Our servers are secured with 256-bit SSL encryption and firewalls.

• Data for active accounts is retained for as long as the account remains open.
• Even after account closure, data may be retained for up to 5 years due to legal obligations.
• Transaction records are retained in accordance with financial regulatory authority guidelines.
• Backup data is encrypted and stored separately in a secure location.

5

Data Sharing Policy

Crickexbd never sells your personal data. However, in certain circumstances, limited information may be shared with trusted partners.

When Your Data Is Shared:

• Payment Providers: Details required to process transactions via Mobile Pay, Nagad, and Rocket.
• Game Software Providers: To ensure a smooth gaming experience (minimum data only).
• Law Enforcement Agencies: In cases involving lawful orders or fraud investigations.
• Auditing & Compliance: In accordance with licensing authority guidelines.

When Data Is Not Shared:

• For sale to advertising or marketing companies.
• For any purpose without your consent.
• For any reason not stated in this Privacy Policy.

6

Cookies Policy

Crickexbd uses cookies on its website to enhance your browsing experience and keep the platform running smoothly.

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features to stop working.

7

Your Rights

As a crickexbd user, you have specific rights over your personal data. We respect these rights and are here to help you exercise them.

• Right to Know: You have the right to know what personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Portability: You may request your data in a specific format.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Restriction: You may request that certain processing of your data be restricted.

8

Security Measures

Crickexbd uses industry-leading security technology to protect your data.

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of protection at login.
• Firewall & Intrusion Detection: Prevents unauthorized access.
• Regular Security Audits: Audited by independent third-party experts.
• Staff Training: Our team is trained in data privacy practices.

9

Children's Privacy

Crickexbd strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors.

• Age verification is carried out at registration. Users under 18 are not permitted to open an account.
• If a minor is found using an account, it will be suspended immediately and all associated data will be deleted.
• If you have concerns, parents are encouraged to contact us.

10

Updates & Contact

Crickexbd may update this Privacy Policy at any time. You will be notified in advance of any changes.

• You will be notified of major changes via email or a platform notice in advance.
• Updated policies take effect from the date of publication.
• This page will always display the date of the most recent version.

For any privacy-related queries, please get in touch with us: