Crickexbd's Terms & Conditions

1

Introduction & Eligibility

Crickexbd (referred to herein as the "Platform", "we", or "crickexbd") is an online gaming and Sports Betting platform serving adult users in Bangladesh and other countries. These Terms and Conditions ("Terms") form the complete legal basis for use of the Platform.

These Terms apply to the crickexbd website, mobile platform, and all related services. Each time you access, register on, or use any of our services, you agree to comply with these Terms.

• These Terms constitute a binding agreement between you and crickexbd.
• Crickexbd reserves the right to update these Terms and Conditions at any time.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• Our Privacy Policy and Responsible Gaming Policy apply alongside these terms and conditions.

2

Account Registration

To use crickexbd's services, you must create a personal account. All information provided during registration must be accurate, complete, and up to date.

• Each individual may hold only one account. Multiple accounts are not permitted.
• You must provide your real name, mobile number, and date of birth when registering.
• It is your responsibility to keep your account password confidential. Do not share your password with anyone.
• If you suspect unauthorized access to your account, notify crickexbd immediately.
• Crickexbd may request additional documents for identity verification when necessary.
• Providing false or inaccurate information may result in account termination and forfeiture of deposited funds.

3

Age Verification

Crickexbd strictly prohibits anyone under the age of 18 from using the platform. This is not just a rule — it is our ethical responsibility.

• During registration, you must confirm that you are at least 18 years of age.
• Crickexbd may request a national ID, passport, or birth certificate at any time.
• Failure to pass age verification will result in immediate account suspension.
• If anyone manages an account on behalf of a minor, action will be taken against both parties.

4

Deposits & Withdrawals

All financial transactions on crickexbd are fully secure and transparent. Fast deposits and withdrawals are available via Mobile Pay, Nagad, and Rocket.

• The minimum deposit amount is ৳500. Maximum deposit limits apply as per the relevant terms.
• The minimum withdrawal amount is ৳500. Identity verification is mandatory for your first withdrawal.
• Withdrawal requests are typically processed within 24 hours. During peak periods, it may take a little longer.
• Withdrawals must be made through the same method used for the deposit (to prevent money laundering).
• Crickexbd does not charge any fees on deposits or withdrawals. However, payment gateways may apply their own charges.
• Crickexbd reserves the right to hold payments in cases of suspicious transactions.
• Transactions may be voided if fraud or misuse is detected.

5

Bonus Policy

Crickexbd offers a variety of bonus promotions. Each bonus comes with its own terms, which you should read before claiming.

• The welcome bonus is available to new members only, once on their first deposit.
• All bonuses are subject to wagering requirements, which must be met before a withdrawal can be made.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
• Bonus funds cannot be withdrawn directly. Withdrawal is only permitted after the required wagering amount has been met.
• Crickexbd reserves the right to modify or cancel any bonus offer at any time.
• Promotional bonuses must be used before their expiry date.
• For full details about our bonuses, visit our Bonus Page View.

6

Gaming Rules

All games on crickexbd are conducted fairly and transparently. Each game has its own rules, which are available within the game itself.

• All slots and table games use RNG (Random Number Generator) technology — results are entirely random and unbiased.
• Evolution Gaming and Ezugi's own rules apply to their respective Live Casino games.
• Odds changes in cricket betting are at crickexbd's sole discretion.
• If a match is cancelled or irregularities occur on the field, betting results may be voided.
• If a game is interrupted due to a technical error, the relevant round will be considered void.
• In the event of a dispute over game results, crickexbd's decision shall be considered final.

7

Prohibited Activities

Certain activities are strictly prohibited to maintain the integrity and security of crickexbd. Violations may result in account termination and legal action.

• Creating multiple accounts or using another person's account.
• Abusing the bonus system or engaging in bonus arbitrage.
• Using any software bots or automation tools.
• Attempting to manipulate game outcomes or gain unfair advantages.
• Using crickexbd for money laundering or any unlawful financial transactions.
• Creating or operating an account under a false identity.
• Colluding with other players or attempting to manipulate the system.
• Impersonating a crickexbd employee or representative.

8

Responsible Gaming

Crickexbd believes gaming should be a source of entertainment — not stress or addiction. We actively promote responsible gaming.

• You can set daily, weekly, or monthly deposit limits on your account.
• You can temporarily suspend your account at any time if you feel the need.
• Permanent self-exclusion is also available — contact support to apply.
• If you run into any gaming issues, our support team is ready to help.
• For more details, visit our Responsible Gaming View page.

9

Account Closure & Suspension

In certain circumstances, crickexbd may suspend or permanently close an account.

• Accounts may be suspended without prior notice if these terms are violated.
• An account may be temporarily suspended while suspicious activity is under investigation.
• Any remaining valid balance at the time of account closure will be refunded (terms apply).
• You may also request to close your account at any time.
• Following account closure, relevant data will be retained for a legally required period.

10

Dispute Resolution

Crickexbd is committed to resolving any disputes or complaints fairly and promptly.

• Contact our support team first – most issues get resolved quickly.
• Complaints are typically responded to within 7 business days of submission.
• In disputes over game results, crickexbd's server logs will serve as the definitive evidence.
• Crickexbd's decision in any dispute is final and binding.

11

Limitation of Liability

Crickexbd strives to deliver the highest standard of service. However, there are limits to our liability under certain circumstances.

• Crickexbd is not liable for any game interruptions caused by loss of internet connectivity.
• Crickexbd is not liable for delays caused by issues with third-party payment systems.
• Service disruptions may occur due to natural disasters, cyberattacks, or other circumstances beyond our control.
• Crickexbd's total liability will never exceed your account's current balance.

12

Changes & Amendments

Crickexbd reserves the right to update its Terms and Conditions at any time. You will be notified of any changes via email or an on-platform notice.

• Updated terms and conditions take effect from the date they are published.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• Visit this page regularly to stay up to date with the latest terms.